Contact – Istra Shop

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Contact – Istra Shop

deliverey

Croatia

For orders over €40.00, FREE SHIPPING.

For ordered goods valued up to €40.00, there is a delivery charge of €4.00.

Delivery is carried out by our partner courier services within Croatia: Croatian Post, DPD, and GLS.

The standard delivery time for the mainland of Croatia is one working day, while for islands, it is usually 2-3 working days.

EU

Minimum order €30.00

Delivery rates for EU countries: LINK

Outside EU

Minimum order €50.00

Delivery rates for countries outside the EU: LINK

Delivery Terms

Products will be packaged to prevent damage during normal handling in transit.

The delivery service is obligated to attempt delivery to the recipient’s address only once. In the event that the recipient is not at the address, the courier is required to call the recipient at the provided contact number. If unable to reach the recipient by phone, the courier must leave a message with information on where the recipient can pick up the package.

If we are unable to deliver any of the products in the order according to the delivery schedule, we will inform the customer, and in consultation with them, the order will be postponed, canceled, or the available quantities will be delivered.

The customer is obligated to check for any damages upon receiving the product and immediately report them to the delivery person who delivered the goods, or refuse to accept the shipment if visible external damages are present. The goods are insured against loss during delivery. The customer is required to sign the delivery note or waybill upon receiving the goods, which the delivery service takes as confirmation of receipt.

Contact

SIRIUS DYNAMIC d.o.o. for food production, trade and services

Zagrebačka 31, Varaždin, Croatia
OIB:68348775818
IBAN: HR1024020061101037827
SWIFT: ESBCHR22

e-mail: info@istra.shop

SIRIUS DYNAMIC d.o.o.

for food production, trade and services
Pristava 2a, Pazin,Croatia
OIB:68348775818
IBAN: HR1024020061101037827
SWIFT: ESBCHR22

General Terms and Conditions

WEB SHOP

Contact

delivery

SIRIUS DYNAMIC d.o.o. for food production, trade and services | Croatia, Varaždin, Zagrebačka 31, OIB68348775818

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